Returns & Exchanges

At row.2tall, we understand that finding the perfect fit for tall proportions can be tricky, which is why we offer a 30-day hassle-free return policy on all unworn items with original tags attached. We are committed to ensuring you feel confident in your style and comfortable in your clothes.

1

Initiate Your Request

Log into our online portal using your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging, ensuring all labels are intact, and include the printed return slip inside the parcel.

3

Ship It Back

Affix the prepaid shipping label provided in the portal to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund or exchange will be processed within 5 to 7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing